How to Fix Norton VPN not working

How to fix Norton VPN not working

Norton VPN is a VPN (virtual private network) product provided by the Norton Security Company, and that VPN is used all over the world. Peoples preferred Norton VPN to hide their identity and to use tools on their devices without generating any history. Many users reported that they are facing the “Norton VPN not working” issue when trying to access it. If you are facing that issue, then no need to bother; we are here to serve you the possible solutions to fix that issue.

Way to fix Norton VPN not working:

Check internet connection:

Everyone knows that without an internet connection, nobody can access the VPN on their devices. To run the Norton VPN on the system, users need an excellent speed of the Internet Network. So, you have to check the speed and quality of your Internet Connection to the Norton VPN review.

Allow VPN through Windows firewall:

Go with the steps given below to fix the issue “Norton VPN not working” by allowing VPN:

  • First of all, open the start menu by clicking on the Windows logo icon that presents at the lower-left corner in your system home screen.
  • Then, type “Allow an app through Windows Firewall” in the search bar of the Start menu and hit the Enter
  • Now, click on the “Change Settings” option that appeared at the upper right corner and then click on the “Allow another program” button displayed at the lower right corner.
  • After that, you have to select the program you want to add and then click on the “OK”

Update the video graphics driver:

Most of the issues that occurred on your related to the NortonVPN are occurred due to an outdated version of the video graphics driver you used in your system.

To do it, go with the steps given below:

  • At first, launch the Run dialogue box on your system by pressing the Windows + R key on your keyboard.
  • Now, type “MSC” in the text bar of the Run dialogue box and then hit the Enter key to open the Device Manager Window on your system.
  • Next, you have to double-click on the option named “Display adapters” in order to expand it.
  • After that, double-click on the “HD graphics card” and then click on the ‘Properties” option to open the HD graphics Properties Window on your system.
  • Now, click on the “driver tab” and check that the update option is available or not. If the “Update” option is available then it is confirmed that you are using an outdated version of video graphics driver. So, you have to click on the “Update” option to update the video graphics driver.
  • In the end, you have to restart your PC.

Run Windows Update:

We suggest you run the Windows update on your system to fix the issue “Norton VPN not working”.

To proceed with this method, go through the steps given below:

  • First of all, click on the Windows logo icon to launch the Start menu on your system.
  • Now, type “Windows update” in the search bar of the start menu.
  • Next, you have to click on the “Windows Update” option from the result list to open the Windows update window on your system.
  • After that, click on the “Check for updates” option that appeared at the right panel and under the Update status section.
  • Now, your Windows will automatically be updated and when the updating process finished, then you have to restart your PC.

If you are still facing the issue “VPN not working”, then try the next solution given in this content.

Reinstall Norton secure VPN:

If you still facing the issue “NortonVPN not working” after doing the above solutions, then it is possible that your current Norton VPN software is not set up correctly that’s why we suggest you reinstall the Norton secure VPN.

To proceed with this method, you need to follow the steps that are given below:

  • Firstly, you have to click on the Windows logo icon that presents at the lower-left corner on your PC’s home screen.
  • Now, select the “Programs and Features” option and then select the “Norton Secure VPN”.
  • After that, click on the “Uninstall” option from the drop-down menu of the Norton secure VPN option.
  • Now, you have to follow the on-screen prompts to complete the uninstallation process of Norton Secure VPN.
  • After that, you have to launch the Run box on your system by pressing Windows + R key on your keyboard.
  • Now, type “CPL” in the text bar of the Run box and hit the Enter key in order to open the Network Connections Window on your system.
  • Next, select the option titled “WAN Miniport labeled your VPN” and then click on the “Delete” option.
  • Now, click on the Windows logo icon and then select the “Settings” option.
  • After that, you need to click on the “Network and Internet” option and then select the “VPN” If the VPN is available, then delete it for the complete uninstallation of VPN.
  • After uninstalling it, install the Norton secure VPN software on your system from its official site.

We hope that now, you get the answer “How to fix Norton VPN not working”. If you still facing that issue, then move towards the next solution.

Manually configure DNS settings:

Incorrect DNS settings are also the reason behind the issues related to Norton VPN. So, we advised you manually configure DNS settings correctly to the Norton VPN review. Follow the steps that are given below to proceed with this method:

  • First of all, launch the Run dialogue box on your system by pressing the Windows + R key.
  • Then, type “CPL” in the text bar of the Run box and hit the Enter key to open the Network Connections Settings window on your system.
  • Now, find your usual network either it is LAN or wireless in the Network Connections settings Window.
  • Next, right-click on your usual connection and then select the “Properties” option from the drop-down menu.
  • After that, you have to set the DNS server addresses, and to do it, go through the instructions given below:
  • Firstly, double-click on the option titled “Internet Protocol Version 4(IPV4)” or just you can click on “Internet Protocol”.
  • Now, select the option titled “Use the following DNS server addresses”.
  • Next, insert 8.8.8 in the Preferred DNS server and insert 8.8.4.4 in the Alternate DNS server and click on the “OK” button.

Change VPN:

If you still facing the issue “Norton VPN not working”, then it is possible that the main problem is with your Norton VPN software. So, we advised you to change your current Norton VPN with different VPN software.

We have discussed in this article the possible solutions to fix the issue “Norton VPN not working”. If you still have any queries or you can’t be able to get rid of this issue, then you can call us through our website or through the number provided on our site; our experts help you to fix the issue you faced and answer to your questions.

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